WillyMcbum

WillyMcbum

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1 out of 5 stars
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Reviews by WillyMcbum

ZA

ZampleBox

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1 out of 5 stars

Dreadful customer service

Dreadful customer service. I have been waiting for over a month for my June box to arrive (finally arrived end of july). Only had 5 bottles inside when I have been charged for 6 and 2 of those had leaked inside the box. I have tried to contact customer services on several occasions via chat and email to resolve, but my messages are just ignored. They are very good at taking your subscription money immediately, but if you have any issues with your order you will have no hope of getting hold of anyone to resolve it ("take the money and run" attitude comes to mind). Its a real shame really, because the concept of a subscription service for vape juice is a great idea (just poorly executed by zamplebox, in my experience).