LIDS Sports Group
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Worst Customer service
Your customer service is horrible absolutely the worst!!! They were ignorant and rude lied to me several times throughout the phone and he was the supervisor! Said his name was Chad might have well have been useless. My order didnt go through for the second time. First time I went to the store and got a partial order shipped to my house. Then have to fight with them for a refund. No one in there customer service acts like they know what is going on. My order didn't go thru again called customer service and they told me they would no longer honor their pricing. Forget lids.com just goto another reliable merchant like Amazon.com, or fanz.com. By the way this was first encounters with your store and online site. Your store was ok manager had a hard time understanding simple math and how to navigate the www. A sad display of customer service in both fronts. Especially when I was looking to spend over a $150 in my first 2 trips to your store. I am taking my business elsewhere.