Medical Supplies
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Scammed with extortionate postage costs
I feel scammed by the extortionate amount of postage I had to pay on a lightweight small parcel containing hospital socks. The item was sent using parcel force 24/48 hour service and cost £4.95. Medical supplies.co.uk then added VAT onto this price. The item then took 6 working days to arrive, so I rang to complain to Medical supplies.co.uk. So far I've had to ring twice now with a promise that each time a manager would call me back to discuss my complaint. This has been going on for weeks now so obviously they've no intention of coming back to me. Happy to take your money and use a really expensive postal service, but not interested in responding when you don't get what you paid for. I will use a different company with more reasonable postage costs in future.