Southwest Airlines
View company profile →
Southwest has officially lost me as a long time customer
Southwest has been the only airline I’ve flown for decades. The service, pricing, open seating and 2 bags flying free made it all worthwhile. All of that’s changed. And now having to fly from southeast Idaho to catch a southwest flight from SLC, is inconvenient. Today, there was a flight attendant that was unfriendly and clearly annoyed when I ordered spicy tomato juice. She about rolled her eyes and asked if I meant Bloody Mary mix!!! She was very short with me about not having my backpack under the seat. The plane was still boarding and I was grabbing things in and out of it as I was getting situated. I tried to give her some grace and smiled and became even more pheasant. But no, that was not enough. I have one more trip planned and then I’m done. Delta offers more for free, is competitive with their pricing and is more comfortable. Today was ridiculous and the last straw.