Marriott Vacation Club
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Marrriott has failed their owners!!!
Marrriott has failed their owners!!!! We were booked into Maui Ocean Club Sept. 6 to Sept. 16. We own at the Maui Ocean Club, purchased many years ago. We go to the property every other year. and this year were taking our son and his family. Since the Maui fires devistated the west side of Maui we had to cancel our trip. What did Mariott do for us? Gave us an Intraval International certificate worth NOTHING!! We can't get back into Hawaii with it!! We also own a time share with Hilton and had to cancel that property as well. Hilton gave us back ALL our points and moved them into 2024, no questions asked. That is how you satisfy your customers. I WILL NEVER RECOMMEND THE PURCHASE INTO MARIOTT. MY RECOMMENTATION IS TO PURCHASE HILTON.