Luxe Cosmetics
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Great product, fabulous customer service, fulfillment/shipping center needs some work.
I have made 2 orders. The first one took a long time to arrive. The second order was a hot mess. Fist it never shipped. After a month of waiting, I contacted customer service who is great by the way. They looked into it and had it shipped within days. Unfortunately when it arrived it was only half of the order. After contacting customer service they once again rode in to save the day. They had the rest of my order shipped out again within days. I feel a bit bad for customer service. The fulfillment department needs some work so the customer service department can get a break.... The products are fantastic! Worth the wait and hassle this the 4 stars. The foundation doesn't have the best coverage but looks fabulous and natural (I recommend a good cover up before if you need coverage) it keeps my face looking moist and consistent. No caking or cracking. The under eye stick is equally as amazing noticed a difference only 3 days. Love the product, love customer service order fulfillment needs work.