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My recent experiences with the two…
My recent experience with the two Deliveries are as follows: 1. The AC delivery was 45 minutes late prompting me to inquire via email. No explanation was given as to why this delivery was so late. Expected delivery time was 9:45 am. Actual delivery was 10:30 am. 2. The second was at 2:15pm. A sushi food delivery. This order came on time but the delivery man was expecting payment after I had already paid. He had to refer to his paper work to see if I was correct . Neither of the deliveries included a receipt for me. Procedure differed though my payment source was the same: 1. The AC delivery required a signature on a paper. It was dubious if the paper was the actual order. I sensed he just needed a signature to show that I signed for the delivery. 2. The Sushi required no signature. He handed me the food and fled. Take that as you may. It is my belief that in the instance of a residence such as my own, with over 100 residents, and given the fact that deliveries had to be greeter in the lobby opposed to "individual units" , an ID should be required and a confirmed method of payment. If it were delivered to a private residence, the procedure could be relaxed a bit. In the future, for safety reasons, I want a paper receipt upon delivery, just as if I were purchasing it at a restaurant/ store. I will always include that request under " special instructions" Sincerely Richard Bassett