Epic Sports
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Use ANYONE else. Poor service, poor customer service, late service..no remorse.
Purchased jerseys for a father's day tournament that would be happening on a Sat. Before purchasing, asked if I needed to purchase shorter delivery times to assure delivery in times for game, was told my window was early enough to not worry. Watched every day for 2 weeks (as they posted updates to me), and the delivery date of Wed never changed. Wed came, nothing happened (despite it still saying my items are coming Wed). Reached out and told I don't see tracking because maybe it isn't updated. See tracking the next day, and now the jerseys will arrive AFTER the tournament. Contact Epic, and receive the rudest, worst customer service ever. Agnes told me I better call UPS and arrange a meet up (which ONLY the shipper can do btw). Then she said, "All managers are to lunch," and, "You can't call us because we don't do phonr calls, we have found chats provide enough service." Ended with a, "We provided a service, hope you enjoy the jerseys," when she knew we would never use them after this date, they were blue jerseys and socks that are not our colors that are just for father's day. WORST COMPANY EVER to work with. Go anywhere else.