AI
Airport Van Rental
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Our overall experience was average
Our overall experience was average. After getting off the plane to go pick up our rental we waited 45 minutes for the shuttle to arrive. Once the shuttle came and we arrived at the actual rental car place, while still unloading our belongings from the vehicle the driver asked for a tip. Im happy to tip for good service, however asking prior to even getting all of our bags out seemed a bit rude. However, when we arrived back at the rental car place to drop our car back off, the shuttle was readily available and this driver was very friendly and helpful. We had 2 totally different experiences upon pick up and drop off, so an average rating seems appropriate.