Jacksons Estate Agents
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Everything that's wrong with the housing market
Where do I start? These guys are very unethical and I'm glad I'm not the seller of the house we saw They overvalue properties, this isn't just a shame for buyers and sellers alike but the market in general. It clogs the market up with properties that won't move and skews all valuations in the area. We saw a damp bashed up property which they claimed was in 'excellent' condition and didn't need decorating. It was significantly overvalued, the estate agent at the viewing claimed 'A window is the best extractor fan really!' when the old, damp mouldy bathroom did not have one. There was also damp in the corner of the bedroom likely from a leaking roof. I'd just like to add here that this property was on the market for over half a million, absolute madness. We saw properties nearby in much better condition for £450-480k To fix the property, as it had potential, we suggested it was worth much less but they lied straight to our face and said the property hadn't been on the market long. (It had been on the market since May and reduced twice by this agent!) It's an estate agents responsibility to give honest and fair evaluations for the greater good of the market - and these people aren't about it. I felt sorry for the owners who had an offer down for another property and could not sell their home. I also feel sorry for the other people in the chain who will have their home move delayed. It sounds like Jackson Noon make their money from contract fees for advertising properties and are less invested in sale. Truly appalling, buyers & sellers avoid! The Personal Agent Epsom are really really great and we will only use reliable agents going forward as these bad experiences really take it out of you. We both went home just exhausted and needing to put our house hunt on hold.