Sureserve Energy Services Meters Ltd
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Awful service.
Awful service. Changed my hours at work and booked a half day so I could be in for an 8am-1pm appointment. I called them at 11:30am to ask if they were coming and the agent said yes, by 1pm. At 1:30pm they still didn’t show up and after half an hour on hold I gave up. Phone line directs you to web chat and WhatsApp, both of which direct you to the phone line as they are overloaded (presumably by people calling in because the appointments have been missed. Why bother making appointments if you’re not going to turn up? Shut down the company.