Don

Mar 31, 2021

Beautiful House and Layout!!

We loved the house we stayed in and the awesome view of the beach. The short walk to the beach was amazing. The layout of the house was awesome. Our only complaint was the Pool/Spa. When we arrived the Spa was not hot like we expected. It was exactly the temp of the pool in which we had paid extra to heat. Very Cool. We called and someone came out and said they adjusted this. The people who I talked to numerous times the first few day's we were there were very nice and tried to help. The second day of the spa not heating I talked to someone and they told me that I was mistaken and that it was not like a hot tub but should only be Pool Temp and that it wouldn't heat any higher. I was disappointed but accepted that I expected something that it wasn't supposed to do. Thursday of our trip, late afternoon someone come by to clean the pool. We had everyone get out and they shocked it and cleaned it up nice. We were told to stay out of the pool for a few hours due to chemicals. No Problem. When we went back to the pool the Spa was super Nice and Hot!!! Exactly what I was calling about and the temp was amazing! Whatever the person did to the spa was exactly what should have been done when we got there. We never said a word to them about the spa or being too cool. This was frustrating because we literally on got one day to use the spa. That being said everything else was amazing. Oh.... We did hate the alarm but totally understand that especially having kids. Thank you