Sharon Taylor

Sharon Taylor

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1 out of 5 stars
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Reviews by Sharon Taylor

HO

Home Telecom

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1 out of 5 stars

**Review of Home Telecom

**Review of Home Telecom: A Frustrating Experience** My transition from Gigabyte to Home Telecom has been nothing short of a nightmare. Initially, I was optimistic about the takeover, but that optimism quickly turned to frustration due to poor service and communication. From the onset, I found myself being harassed over an outstanding payment that I did not owe. Despite my repeated attempts to resolve this issue, each time I contacted Home Telecom, I was met with confusion and a lack of support. I was assured that I would no longer receive emails regarding this supposed debt, especially after being informed that they had inherited existing customer account issues from Gigabyte. Yet, the bombardment of emails demanding payment continued, culminating in threats of legal action. The lack of understanding and empathy from their customer service team has been infuriating. It's shocking to think that a company can treat its customers this way, especially after I've already endured weeks without internet service before switching providers. I cannot stress enough how dissatisfied I am with Home Telecom. If you're considering making the switch to this company, I strongly advise you to think twice and explore other options. The poor customer service and unresolved issues have left me feeling frustrated and disappointed.