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Not a company I would ever use again
Having had to wait months for my splashback ( which we overlooked as we had paid in full and needed it) The delivery man refused to deliver to our address, calling us instead to say he was a few miles away and couldn't access our house. We have lived here for 26 years and have had every possible delivery lorry dropping off outside our house or on our drive ( skips, building materials, kitchens, sand and ballast etc using grab lorry). Today we had to borrow a van and collect it in person from him approx two miles away otherwise he would take it back to delivery yard. Upon calling the company we were informed that it states in terms that it's a kerb side delivery so access is needed. So basically unless you live in a main road they will not deliver to your house? Terrible service!