SR
SriLankan Airlines Official
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Appalling experience
Appalling experience. A group of 10 of us returned from Colombo last week and 9 out of 10 bags were not sent plus 1 is still stuck in Colombo. You can’t get hold of anyone, you can email, phone and wait for an hour then get cut-off. I have messaged everyone including the CEO but not holding my breath. Planes are old and shabby and the seats are like sitting on a plank of wood.