Scenic Luxury Cruises and Tours - UK
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Scenic - no tragic and pathetic!
Scenic - tragic and pathetic! On board Scenic Diamond the staff are East European with little training. I asked a waiter for a Pimms - because he did not understand he told me to go the the bar and get it myself and refused to serve me. On the sun deck there is no shade only netting. If you want a drink you have to go downstairs and get it yourself. On one excursion 4 guests had to get a taxi back to the boat because the guide changed the meeting place without telling them. On the outward journey we got of Eurostar at Gar Nord for a transfer to Mont 1 station - no rep to meet us so after 30 mins we eventually found mini coached hanging around outside. On the journey home no rep from Mont 1 station to transfer us to Gar Nord so after 40 mins found a person who had all the wrong names. When our group arrived at Eurostar 5 passengers missed the train as we were so late. At St.Pancras no car booked for us so we had to arrange our self. Do not travel with Scenic as they are incredibly unreliable. After sending a complaint to Scenic 5 days ago I have had no response!