American Freight Furniture, Mattress, Appliance
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Excellent Customer Service
I would like to thank Arturo Ochtoa for the excellent service he provided when I bought a bedroom set on 09/06 at Scranton, PA. Arturo took his time to go over my option, as far as the bedroom set quality and financing. He was helpful, respectful and a great communicator. A week after I came back to purchase a mattress and he assisted me in picking a good quality mattress that is within my budget. He also notified me that another branch of American Freight is opening in Wilkes Barre that is closer to where I live. On 10/25 I went to the Wilkes Barre store and was glad to see that he was there. Again he assisted me when I purchased a dining room set, coffee table and lamp shade. I'm still waiting for the sofa and another bed to come in to purchase as their out of stock. Arturo has a great commitment to customer service and should be commended highly, he should be promoted as a manager. American Freight is successful because of employees like him. Sincerely, Raquel