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Jack Heslop

Jack Heslop

Member since Invalid Date
1
Review
1.0
1 out of 5 stars
Average rating

Reviews by Jack Heslop

TV Aerial Company logo

TV Aerial Company

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1 out of 5 stars
Jun 17, 2024

If you want something doing properly, do it yourself

I had an aerial fitted in my loft by this company last April. Standard definition channels worked fine, HD channels did not. When I phoned up I was told this was likely due to interference from the nearby airport, and that I could pay for a stronger aerial to resolve the issue which I decided not to do. 14 months pass and I get my loft boarded, giving me access to the loft and the aerial for the first time. The penny drops that the aerial is pointing completely the wrong way. The engineer had installed it to face North-West when it should face pretty much due South for where I live. I phoned up again, but was told quite rudely it would cost £69 to reposition it as the 12 month warranty had expired, so I decided to do it myself. Signal strength went from 46% to 91% for the HD channels. In summary, if in the future I am in need of an aerial installation, I would sooner rather try my hand at doing it myself than deal with this rude, inept company again.