CoinSpot
Read all reviews for CoinSpot →
Over 0.11 BTC stolen — CoinSpot failed to protect my funds
In late June 2025, over 0.11 BTC was withdrawn from my CoinSpot account without my authorization. I had 2FA enabled, but I never received any withdrawal confirmation email. CoinSpot claims one was sent, but it never reached any of my inboxes, and they have not provided any evidence that one was actually delivered. I still don’t know whether it failed to send or was intercepted or deleted by hackers. This withdrawal was highly unusual for my account — I typically only deposited $1,000–$2,000 at a time and had never made a withdrawal of that size. CoinSpot’s system did not flag or block it. It’s ironic that CoinSpot can be very strict with compliance for small transactions, yet this large, abnormal withdrawal went through unchecked. Their response was disappointing: no accountability, no evidence that adequate protections were in place, and a tiny goodwill offer that doesn’t come close to what was lost. In my opinion, CoinSpot’s system failed to safeguard my assets at multiple levels: I received no alert or confirmation before the withdrawal. The size and nature of the withdrawal were completely inconsistent with my trading history. They have not provided any logs or proof that a confirmation email was actually delivered. I’ve filed reports with the relevant authorities. If others have experienced something similar, please get in touch. I believe this may be part of a broader issue — and the more we share, the better chance we have of accountability.