Do not consider using this firm
Do not consider using this firm. Do not do business with anyone using this firm. I repeat: it is an absolute imperative that you have nothing to do with them, or any other Simplify brand. Do not read other reviews, do not look at their website, just move on. If you have already instructed them, no matter how many months it has been, just move on. I know, you've already paid them money: trust me, just move on. The problem is not individual conveyancers. I got the sense mine was actually a perfectly decent and nice person, on the rare occasions I got to talk to him. They simply suffer from such diabolical institutional rot that the entire enterprise cannot function.