Sandersons Department Store
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I ordered a gift for Mother’s Day and…
I ordered a gift for Mother’s Day and paid the £7.99 next day delivery so it would come in time… my order was still processing 2 days later so I emailed and was assured that my item would be sent out that day and would arrive the following day… they also made a point of saying they had bumped my delivery up to make sure it arrived the next day even though I had paid for next day delivery anyway so wasn’t really doing me any favours… the item never arrived so I had to chase again to find out where it was as I wasn’t given any tracking information through DPD as they usually do… my item was never posted out and after having to email numerous times the reply I got was what is you order number which I gave out 3 times through emails… then when I asked for a refund the answer was that the item was out of stock so was never actually posted out anyway and I was fobbed off for days. Avoid!!