VinatisUK
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I wish I had read the reviews before…
I wish I had read the reviews before placing a second order with VinatisUK. Our first order comprised five cases, but only three cases arrived. We emailed Vinatis, and after several days delay the other two arrived, but we had no contact from Vinatis to advise they were coming. My review said we would give Vinatis another chance, because we liked the products. Our second order was made up of three cases. Two were fine, one case was very wet, we told the delivery driver we thought there was a broken bottle inside, he denied this and said the case was "just wet". We opened this case before letting him go, and sure enough there was a broken bottle. We told him to take away the whole delivery, he said he could not, that we should contact Vinatis and they would replace within "a couple of days". This case also has two bottles of the wrong wine, the one supplied is much cheaper than the one we ordered. We have heard nothing from Vinatis, judging by these other reviews, we won't hear from them. Such a shame, we thought we had found a good thing. Will not use again, will rigorously pursue for money back or missing products to be supplied