Arden BMW Tunbridge Wells
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Awful AVOID
Awful, I would recommend BMW but certainly not that branch. I dropped my car there as requested at 8am and wandered around walking to town as I had the day off, its a long walk, I then walked almost all the way back a good few miles and I got a call to say my car would not be ready, it was now 15.50, as they has even started it! appalling it was a recall from BMW that they were doing. I had to then return and pick my car up another day. When I arrived my car was outside unlocked! baring in mind I had stuff in the car. The receptionist was incompetent and a simple job of getting my car back was drawn out. And they did not give me a courtesy car they said they do not offer that? However I saw someone else had a courtesy car....bare in mind this was also a recall, that put me out ALOT. NO STARS