Diana

Dec 31, 2012

Good service, but a bit confusing.

After placing my order I received an email saying the item was no longer available. I was confused because I didn't know if that meant my order was canceled or what. Because of the Christmas holiday I didn't have time to contact Mammoth immediately, and then on Dec. 29 my mailman knocked on the door with a package for me. It was too late for Christmas, but my grandson didn't care. He was thrilled, but some people might have already bought a replacement. In the future, when they run out of an item, perhaps an email to ask if the item is still wanted before shipping it out? In my case, it was great...fast and in good condition. Someone else might not have been so happy.