EM
Emerald Cruises UK
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Not my best experience.
This was our 4th river cruise. All of the others were excellent and this one fell well short in my opinion. Some of the crew were fantastic but others, particularly in the bar, were sometimes poor. The entertainment manager seemed excellent but unfortunately the entertainment was generally poor especially the last night which was awful and non existent. The food was good but too fancy. There was also one particular evening where the restaurant service was awful and very slow. When we enquired we were advised that there had been a problem (albeit with no further explanation) but perhaps they could have advised this earlier without our prompting.