Cambridge Dental
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I just got out of hospital last night…
I just got out of hospital last night with pneumonia I am told to stay in my home and not go out cause of heavy medication, I called reception I was polite I told them I had to cancel my appointment as I just left hospital last night 7pm I was taken into hospital cause I suffer with lung problems and spent five days there and told them I want to go home as it’s depressing me in hospital, I never had my phone in hospital it was left in my home, so I called this dentist, I found the female on reception very rude about me cancelling my appointment she said this is your first warning, no one as every told me you get three warning if you cancel appointment within 24 hours not only that she showed Disrespect by calling me Gill, not Mr but Gill as if I was a bloody prisoner or something like that which was ever so rude in my eyes that I did not like. This is a great dentist and my dentist is called Chris he is Greek but this staff member needs training with manners but not calling people by last name they should mr or Mrs and not be Disrespectful at all. No one in this dentist as ever said you get struck off for missing appointments at all not even when I filled in the form it’s the receptionist whom should explain this to you. This just happened I have to stay in my home with blinds closed less light cause of meds I don’t need to be met with rudeness at all not nice