Novo Shoes
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I left a previous review about faulty…
I left a previous review about faulty boots ( after two pairs) I emailed the Head Office but a less than satisfactory reply from them, I had to call Doncaster to get a purchase date and spoke to Sophie who was so helpful once I told her what happened. I went into store today,served by Serena who gave excellent customer service. Super nice,polite and empathetic and most importantly, a great outcome for me. Thank you Serena!