Southwest Airlines
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Flights were delayed for hours on end…
Flights were delayed for hours on end the finally cancelled at the end of the day. 6+ hours waiting for plane all to be told that the flight was cancelled due to weather even though Southwest released a press release apologizing for a tech issue that caused cancellations. On top of that we spent 4 hours waiting for our checked in baggage to be returned to us for the company to say they are just going to send it to final destination. We are STRANDED IN ANOTHER STATE with no return and no complimentary overnight stay. For the sake of your consumers, I hope you go out of business so no one has to experience what my family and thousands of other people have had to experience with your company.