Justhost
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Terrible service. Difficult leaving. Do not use them!
After cancelling my domain service I was still charged for the SiteLock security addon (Why is this not automatic? Why do I need Sitelock if I do not have a website?). This could have been a simple mistake, so I used their Live Chat service to discuss the issue, received a refund, and had the addon cancelled. Everything seemed fine. THE VERY NEXT DAY I receive another invoice for the same thing! Again, I contacted them, had it cancelled and refunded. The customer service worker was apologetic but guess what ... The next day it happens AGAIN!!! How many times do I have to cancel something before their customer services actually do as I ask?! I've noticed other reviews below are mentioning the same thing. I've even logged back into my account to see where the options are for me to manually cancel it myself but there doesn't seem to be anything! I'll be contacting my bank to block this company directly. Ridiculous.