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Friendly Rentals
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Expiring vouchers for Covid
They offered vouchers for the cancellation of my booking last year due to the pandemic and are saying that it expires now when I still can't travel unless I give them a booking for next year. This is an unreasonable request as no one know what will happen in a year anymore let alone a months time. They should at least offer partial refund instead of taking money and saying you have to pre-book now to use the "voucher". They need to improve how they handle future situations that is not simply offering a timed voucher for such an unknown situation.