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WORST experience I've ever had with a…
WORST experience I've ever had with a company. I ordered a futon in early August, bu was told a few days later that the futon was on back-order until mid September. Why was this not pointed out on the product listing? No clue. Fast forward a month and a half (without a bed) to late September. My futon still hasn't shipped, so I call them and am told that it's now on backorder until mid November. I asked to speak to a supervisor, but was sent to a voicemail. I called back and explained the situation to a new call center rep, but I was greeted with nothing but attitude. I cancelled the order and bought one on Amazon. Worst company ever. Do NOT buy from DCG Stores!