Car Keys Express
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Terrible, Steer Clear, May Damage Your Ignition
Terrible. I bought a replacement key from Car Keys Express for our Lexus just to have a spare...sent them the images they requested and then received the key. Inserting the key into our Lexus not only disabled the car, it also meant we had to have it towed to the dealership and then we were told that due to the damage that had been done, we'd need a whole new ignition switch AND a new set of keys. I reached out to Car Keys Express on several occasions sending them the bill from Lexus ($1,058.65) that clearly states that the replacement key we'd bought from them damaged the lock (Invoice stated "NEW KEY WAS CUT INCORRECTLY AND DAMAGED CAR'S IGNITION") but we never heard back. When I called I was told someone would get back to me but that also never happened. This left us with a newborn stranded in the cold on a February morning. Car Keys Express obviously could not care less. They never even returned the money for the key we sent them back let alone the $1,058.65 for the new ignition and keys.