Co-op Live
View company profile →
What happened to customer service
I have given 1 because you can't do negative stars. I am disappointed that you make a complaint and the venue does not feel it appropriate to respond. I went to see Robbie Williams. I paid for a backstage pass. Total waste of money. The ticket states you access the venue an hour before general ticket admission. On this occasion this was far from the truth. The scanning machines were not working, it took till 6:10 to get them working. To get to access the arena we had no time to get the free drink or buy merchandise. When we did get in it seemed general access had been let in before we gained access. We went back to the backstage area after the show to buy the merchandise. That was closed. I have requested a refund. No communication at all. I will avoid purchasing tickets for this arena in the future.