Power Home Remodeling
Read all reviews for Power Home Remodeling →
Over Priced - Not Trustworthy
The company tries to hold their word but in reality they don’t. All the sales people seem very nice and trustworthy and the installation seemed good - that’s only until something you come across becomes defected of some sort. In my case I had my windows replaced. All the mechanics on one side of one of the windows broke apart. They scheduled to come out months later to repair but canceled the appointment because they were down man power that day. I understood, trying to work with them and they’re now scheduled to come soon - months after. I didn’t make a big deal about it because they explained they come out on revisits according to priority. So me, giving the benefit of the doubt, I purchased a door. The door itself is beautiful. The installation seemed good until I was gently rolling a bicycle out the door and the pedal of the bike peeled the frame capping back. I only had the door for two weeks now. When I called I was told by the project manager that I’m the one who caused it, it’s my problem. I explained to him there’s no way a door that costs $5,000( mind you, would of cost $7,000 but I got the previous customer discount) should have parts of the door peeling back like that. I sent him video on how it can be pulled back with my pinky finger. He still says that’s how it’s designed, that I should have been more careful. Had I known it was free to bend back like that I would of secured it myself. And when I ordered the door it had pictures of two locks. It came like it looked, but it’s just equipped with one deadbolt lock. I state this because what am I supposed to do if this lock goes bad when they hold the supposedly lifetime warranty that’s voided out if you make altercations. All I could say now is I really wouldn’t of had them do the projects if I knew this is how they operate. They charge all this extra money promising lifetime warranty when you’re pretty much on your own.