Ingrams Water & Air
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Problems with Central Ducted Mr Cool…
Problems with Central Ducted Mr Cool units. In my experience the sales people are not trained on these units. I have had many issues with both the ordering of these units and the operation. The most recent issue is that the Indoor Fan runs continuously in the Cool Mode, (even when compressor is not running) and it's not quiet. It's 57 db, which is the same level of noise as my old single stage unit. Note that this problem does not happen when the unit is in Heat Mode. And guess what - Mr Cool says that's what it's supposed to do (and Ingram's says there is nothing they can do I need to talk with Mr Cool). They have never answered repeated questions as to why it doesn't do this on Heat Mode. Since I live in AZ I run the Cool more often, ha. So if you like loud fans running 24/7 these are right up your alley.