KIA
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HENDY KIA PORTSMOUTH
HENDY KIA, PORTSMOUTH - This has been a complete joke from beginning to end!!! Firstly they messed me around with payments which caused a financial distress, they then told me I had a service plan for the whole lease, this was incorrect but was fixed after a call to the dealership. Then in less than a year the gearbox went wrong, I had a great deal of difficulty getting a like for like hire car from them. Eventually this happened but again after much stress. They had the car for 4 months for the repair and their level of communication was appalling. If I had not called them, there would have been none at all. I finally got the car back in October and about a month ago they said I needed a service on the car. This was booked 2000 miles over due as I had been very busy. I received a call today to say that they want to do two services in one day!!!! Apparently, despite the fact that there are over 7000 miles left till the next service they felt they should complete two in one day!! I will absolutely NEVER EVER use Kia again, they are a total shambles!!!!