The One Broadband
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Start Date
First my previous review was one star so a slight improvement because they did eventually sort that problem out but it was a long process. This company is one of the hardest companies to communicate with, hence I am back here as it seems the only place to get a response. I am a n ex Octoplus customer and finally got access to One's portal and noticed they have my contract start date as the transfer date, surely as everything was supposed to remain the same it should be from my original date, As I was waiting for that date so I can transfer to a better deal I am annoyed and wonder if that actually breaks the contract as I did not willingly sign up with them at that date. I have emailed them and as is always the case you instantly get an automated response then nothing. In case this is read A/C - ONE1001522 - [Ticket #6969] - Steve.