Nexus Auto Transportation
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Incredibly unprofessional
Incredibly unprofessional. I booked with Nexus back in January 2025 for transport in late February 2025 for transport from Colorado to North Carolina and I was quoted a price of $900.00. The week of my move came and I had not heard from anyone at Nexus about when my vehicle was going to be picked up. I had called almost everyday asking for an update and all they told me was that they were "working diligently" to find a driver. Which I highly doubt! The weekend of my move came and I still had not heard anything from them. The day of my move had come and I still had not heard anything. I was actively in the airplane getting ready to move to my new state and I still had not heard anything. I did not hear from anyone about until I had already moved and had been living in my new state for 2 days. They called me and informed me that they were going to pick up my vehicle a full two days after I had already moved and then proceeded to charge me $200 more than I was quoted. So my quote went from $900 to $1,100.00. That's not all they did! I needed to have my vehicle dropped off in a certain town in North Carolina and was told for whatever reason that they could not deliver to that town because of some ridiculous reason about the way the towns roads were? So I had to have an elderly family member drive me out to the town that my vehicle was being delivered to. Conveniently I was told that the driver dropping off my vehicle lived in the town that my vehicle was being delivered to. So, I think it was pure laziness on his part on not wanting to drive to the town I lived in. Overall the worst experience I have ever had! Do not use these people under any circumstances.