eCapital Freight Factoring
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NO MORE MR NICE GUY
Until I stumbled upon this page, I thought I was going through this nightmare alone so I’m excited and DISGUSTED but not the least bit surprised at how many stories are just like mine. We were part of the Instapay merger debacle but I had already put my notice in to them before anyone even KNEW about the switch and I was in the process of zeroing out my accounts when they took over. I figured that I would continue going through the steps to leave since no one sent or had me sign any new contracts.. however they abruptly stopped giving us our money, they said until everything was paid up, which I got done but still no money.. NOR the money that was in my reserve account from Instapay!! Which went from THOUSANDS to zero as they told me that wasn’t my money and it was just in case one of my customers didn’t pay. THEN try to tell me that my notice to leave was to Instapay and not them and that they wouldn’t honor it so I then sent ANOTHER notice and was told that “contracts dept would be getting in touch with me.” Lol.. let’s back up a little bit.. after taking over Jan 1, we were immediately told that our “acct manager” would be out for the first 6 months due to surgery and then that basically ALL of the other “acct managers” were out for some ridiculous amount of time due to travel or this that or the other thing so getting ANYONE to answer ANYTHING took an act of God basically.. any time we called, we were transferred to the next person who had no clue what was going on whatsoever about ANYTHING really!! So I called the 800# and asked for the “contracts dept” and was told there was no such dept!! So after my SECOND notice, they pulled the plug on our access to their portal and wouldn’t respond to emails and BLOCKED ALL CALLS FROM OUR BUSINESS NUMBER so we had carriers calling that hadn’t been paid that we could give no info to bc we had no access to their systems so we had to have THEM call ECapital directly just to finally get payment. AND THEN sent all of our customers NOA’s signed by me WITH AN OBVIOUSLY FORGED SIGNATURE!! And would not give us a release so we could not work with any of our customers.. long story short, they destroyed our credit and our business and almost my life but for a guardian Angel who helped us pay the remaining carriers they refused to pay, I would’ve lost my house. What I’ve noticed about all of the bad reviews on here and many other forums is that we are mostly small companies just trying to take care of our families and employee’s families, which as we know in small business IS ALL FAMILY!! But we’ve found a growing group of companies who are in the same boat where things can’t be fixed and are fighting back! So if you’ve come across this review and you’ve been scammed by these ppl as so many others have, email fightthefraud dot ecapclassaction at gmail. We may all be small but together we can be a formidable force for justice and the numbers are growing every day so there’s none too big or too small! I have nothing more to lose so, no matter what happens, I’ll continue to spread the word to every forum, website, social media group, factoring association and BBB.. whoever and WHATEVER it takes to save even ONE unassuming little guy from signing with these monsters.