Victor Michael Estate Agents
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Renting in London with Victor Michael : One of the worst experiences in my life
Renting in London with Victor Michael Estate Agents has been one of the worst experiences of my life. I have tried different agencies before, but this one has turned out to be the most unapologetic and insensitive of all. Throughout our whole stay in one of their apartments in East London, they have never considered our rights as tenants and only cared to portray the landlord's interests. After we decided to leave, they expected us to hire a cleaning professional service even though we had spent time cleaning the place and making sure to leave the flat in excellent conditions. Without our consent they employed a professional cleaner worth 150 pounds (with parking excluded) and expected us to pay just because that was their policy (which was not even required in the contract and so not mandatory). As tenants we have felt neglected and disrespected, above all from the Property Management Department in Stratford who made the whole experience even worse than it already was). Do not recommend to rent with this agency if you want to have a nice experience renting in London. I was misled by the positive reviews on their website and made the mistake to trust them. Do not make the same mistake. They will try the impossible to make you spend more than you should!