J Patterson

J Patterson

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1 out of 5 stars
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Reviews by J Patterson

EC

Economy Energy

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1 out of 5 stars

I am going to contact ofgem

I am going to contact OFGEM, trading standards, TV COMPLAINTS shows and the daily mail regarding the fact that I have just been told that they have no idea when I will receive MY MONEY back from a credit balance left on my account after switching back to EON 2 MONTHS ago. Absolutely appalling customer service - advise no managers will speak to me and that they just have a massive backlog and no idea when it will be dealt with.............AN ABSOLUTE SHAMBLES.............. 21/11...lames response below makes out that they are interested but I have already raised it with them via a complaint website yesterday and if they bothered to look into that on their system they would already know the full details