Audley Travel
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Slow & Sluggish Response but Too Late
My wife and I spoke to Chris, ‘a China Specialist’, on the phone last Friday and asked to quote for two weeks China visit on a tailor made holiday. We discussed our itinerary and various items. Fair enough but in the middle of conversation he abruptly told us that he had to attend to another incoming call and promised will get back to us soon with details. Five days later, we did receive a call of apology, that was appreciated, followed by an email giving the information we wanted. Unfortunately it was too late as we were already in dealing with another provider.