Singapore Airlines
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I've been trying to get missing miles…
I've been trying to get missing miles added to my daughter's Singapore Airlines account since April. I've not been able to add them myself due to technical issues. Singapore Airlines customer services have been terrible. Initially they took weeks to reply to my email and now every time they reply they ask for me to provide the same information I've already provided (flight and passport details). I've been told that they have been added (they haven't), that they can't add them to my account and (not what I asked) but no one seems willing or able to help. I've asked multiple times for a manager's email so I can raise a complaint and they won't provide it.