Couriers and Freight
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Terrible and expensive experience
Terrible and expensive experience! Their customer service were not apologetic about the failure to deliver my item and still had the audacity to charge my credit extra for an error in sizing! I found C&F via google and it looked like a good easy service to return an online package. It was not!! A month later, the box appeared back on my doorstep! It looked like it had gone through a battlefield, they told me the addressee didn’t accept the delivery!?! Strange considering this was an online shopping clothing return. C&F also then charged my credit card with an extra payment because the measurements were incorrect, the measurements on the connote were not the ones I entered on their webpage, I still have no idea why they would say the 500g weight was 2kg and the box was 2cm high??? When The box is big enough to hold a pair of padded ski pants and clearly not these measurements! I now have to pay more to have it re-sent, Australia Post would have been 100% better and using them from now on