Training The Street
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Poor customer service (Non existent!!)
After being recommended TTS I went on to their website to order some materials. I first tried to order some of their “cheat sheet” but every time I put my card details in they came up as invalid , when they were correct. Which led to multiple orders being placed when I contacted TTS to explain the issue and to check that only one order be processed. It has been over a week and I am yes to receive a response. I them checked my account and it says my order has been fulfilled in full. However, when I click on the items the link does not take me to the digital document I have purchase but takes me to the purchase screen again. I have contacted TTS a further two times but am still yet to receive a response. I am disappointed in the service I have received. Their site was quick to take my money but I am still waiting for the items I purchased to be delivered. The lack of any contact details for a proper human to speak to is an issue. They only provide an e-mail contact, yet after 3 e-mails not one response. Given my current experience I would not recommend. Very poor service.