Victor Michael Estate Agents
Read all reviews for Victor Michael Estate Agents →
took our holding deposit
We are moving away with my boyfriend because I have a mould allery, if it is in my house I have flu-like symptons, I cannot sleep, I have headaches, rushes. At first Chis and Mahe was very nice and helpful to get the flat. When I saw the flat I asked Chris if it has any mould history. He said no, I told to Mahe as well that I have this problem and I asked her too and I even prooved my address with my hospital letter. I also asked the tenant who said no. And she later told me that she was told that it is only condensation (yes condensation causing mould actually!!) So we put down the 500 pounds deposit. On the day when we supposed to move in I was looking at the inventory and saw a massive black mould on the wall, which was hidden when we viewed the place. If I did not see the inventory it would never turn out that there is problem with the flat. (Because they did not mention it to me after the inventory made and they told the tenant it is only condensation). And even then they tried to convince me to move in, and that it is a different type of mould. It is extremly difficult to get rid of mould and I was advised by my hospital doctor to move so how can I go to this place?! I understand that they did not know about this when we viewed a place, but I clearly said that I have a mould allergy and I cannot move to a place where I get sick, so it is not my fault that in the end we did not move in. I asked way before two different agents and the tenant as well if there is problem with the flat. With this they made us homeless and took all of our holding deposit. This is not fair how we got treated and they should really refund most of our holding deposit. Now we have to start all over again to look for a place.