City Plumbing UK
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order not ready as stated
Two e-mails stating order ready to collect. Went to shop to collect, Order not ready, told that there would be a £25 delivery charge to pickup an order of £8 which would fit through a letter box. Man in shop was going to ring around some other stores on Monday to try and get the bits. Not sure if I am going to receive / collect this order after leaving the shop. City Plumbing have my money I don't have the goods. This is my first order with city plumbing probably my last. My account states 'order ready, not yet collected'. copy of one of the e-mails, Good Morning Thank you for contacting City Plumbing Customer Services. I can confirm this is ready for collection now, please quote this ticket number A93xxx upon collection. Thank you Kind regards, Bobby Customer Services City Plumbing, are you pleased with your super performance?