GA
Gate 1 Travel
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Horrible and terrible customer service
Travel agencies should be accommodating and understanding with their customers. Apparently, that is not the case with Gate 1 travel. Once you book with them, don't expect them to make any changes for you. Their reservation changes policies in a nutshell, means you can't ever change your flight details for whatever reason you have. Even life or death situation, they won't allow you to change. Their customer service reps are rude when it comes to negotiation some changes. They are firm and don't care much about their customers reasons for asking for some changes.