Visions Electronics
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Buy American, Support a Business That Cares
Purchased a 43” TV online which was on sale. I was sold on Price Protection Guarantees and the like. Then I find out the price dropped $50 after I purchased it so I put in a claim for the difference. Did a screenshot and recorded the URL like they require. Well they changed the price back, and asked me to provide an updated URL showing the price I claimed. I sent the screenshot but of course the URL had changed so they denied it. Sadly, there’s no provision to attach screenshots here, which shows the identical product as well as accurate time stamps. At the end of the day, this has been a life lesson. I’ll never consider Visions again for anything as I haven’t even received my purchase and already I’m not happy whatsoever with them. I recommend Best Buy where on the rare occasion there’s a mixup, they’ve always been fair and even handed. Visions poor customer service has not gone unnoticed. Buy elsewhere from someone who appreciates your business. What the hell was I thinking buying Canadian?!?