HSS ProService
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Faulty equipment not replaced
I hired a compactor from HSS. On using the equipment it would run for around 20-30 seconds and then cut out. When I called HSS they're immediate response was to question my integrity. No apologies, no replacement equipment. I was forced to hire a second compactor from another company (Speedy - excellent customer service, cheaper and a working compactor). Also complained to HSS via email and still waiting for a response. Several days after the rental was due for collection I received a call asking when it could be picked up. The caller didn't even know that the compactor had been reported as faulty. I won't use HSS again.